The Search Evolution Ladder · Part 0 · Infographic

Measure before you rank

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Study sheet with five panels: judge relevance first, reward the order, count what is missing, inspect the losers, and check the full trade-off. The full text is in the text version below the image.
A study sheet for judging search changes. Select the image to open it at full size.
Text version
  1. Judge relevance first. For every query, label each possible result: Exact, Partial, or Irrelevant. Ambiguous wording needs the user's intent. Exact should count far more than Partial. Choose weights that fit your users.
  2. Reward the order. The same result is worth more near the top than far down. Compare your returned order with the best order from the judgments.
  3. Count what is missing. A relevant result that never appears is a loss. Judging only returned results can make a weak ranker look perfect.
  4. Inspect the losers. An average can improve while some queries get worse. Review those weaker queries before accepting the change.
  5. Check the full trade-off. Also check the first good result, good results found, response speed, and cost. A better ranking still fails if it is too slow or too expensive.

Decide with judgments, order, coverage, and guardrails.